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Frequently Asked Questions

Have questions or concerns not answered here? Shoot us a message or an email at hello@ryleeandrue.com, or give us a call at 580-630-9681!

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Return and Exchanges

Thank you for shopping with us at Rylee and Rue!

We want you to be happy with your purchase. If you are not satisfied, please make your return within 7 days of receiving your purchase in the mail or making your purchase in store. Refunds will be credited to the original form of payment or to a gift card.

All sales are final on sale items, hair accessories, books, monogrammed items, and special orders.

Guidelines for returning items purchased online:

Returns are accepted for items that are mailed back to us within 7 days of the delivery date, according to tracking.

Returns should be in their original condition, unworn and with tags still attached.

The shipping cost will not be refunded.

We do not not provide shipping labels for return. We recommend choosing a return
method that includes tracking.

Guidelines for returning items purchased in store:

Returns or exchanges are accepted within 7 days of your in store purchase.

Returns should be in their original condition, unworn and with tags still attached. 

Shipping

We have multiple shipping options available!

FREE In-Store Pickup
The Rage (102 E. Main St., Ardmore, OK)

Economy Shipping
ALWAYS FREE for orders $200+

5-8 Business Days
$4.90 to $19.90, rate based upon order weight

Standard Shipping
3-4 Business Days
$6.90 to $9.90, rate based upon order weight
Not available for all orders

Private Policy and Terms of Service